What Does The Practice Space Think About Live Streaming?

While live streaming offers a flexible option for continuing your practice when in-person attendance isn't feasible, we believe it pales in comparison to having a teacher in the room and sharing the experience with fellow students. The communal energy of practicing together brings a unique, metaphysical element that live streaming can't replicate.

How are Live Streaming Classes Priced?

Our live streaming classes are priced the same as our in-person sessions to ensure fair compensation for our instructors’ expertise, maintaining the quality of our services and supporting our physical location.

Accessing Live Streaming Classes on Mindbody

To join a live streaming class, log into your Mindbody account, navigate to our schedule, and select the class you wish to attend. You will receive a live stream link via email before the class starts. If you haven’t linked your Mindbody account with our studio profile yet, please refer to this support article for assistance.

What Equipment Do I Need for a Live Streaming Class?

You'll need a stable internet connection, a device with a camera and microphone, and enough space to practice safely. We also recommend a yoga mat and any other Pilates or yoga props you may have.

Student Etiquette for Live Stream Classes

• Test Your Equipment: Ensure your streaming app and account are operational before your first class. Technical support during classes may be limited.

• Prepare Your Space: Set up in a clutter-free area, whether it’s a dedicated studio space or a temporary setup in your home.

• Gather Props in Advance: Have all necessary props within reach before class begins.

• Arrive Early: Log in 5 minutes early to troubleshoot any tech issues and settle in.

• Minimize Distractions: Turn off other electronics and notifications to fully engage in the class.

• Interact with Your Teacher: Say hi to your teacher before class to check in, even if you prefer to keep your camera off.

• Stay Committed: Focus on your practice for the entire session to gain the maximum benefit.

• Say Goodbye: Acknowledge your teacher and classmates before logging off, especially if you need to leave early.

Technical Difficulties and Account Issues

• Experiencing Issues?: If you face buffering or connection problems, check your internet stability, restart your device, or reconnect to Wi-Fi. Clearing your cache or closing background applications may also help.

• Multiple Accounts: Duplicate accounts can cause issues during login. If you suspect this, please contact our support to merge your accounts.

• Persistent Issues: For ongoing technical difficulties, refer to this Mindbody support article or contact our support team for assistance.

Refunds for Technical Issues

The Practice Space strives to provide reliable and professional live streaming classes. However, we cannot be held responsible for issues arising from third-party software like Mindbody Online. If the class was accessible to other students and proceeded as scheduled, we cannot offer a refund for individual technical issues. We will provide support for any issues with Mindbody Online services.

By addressing these aspects and common inquiries, we aim to enhance your experience with our live streaming services, ensuring you feel connected to our community, whether you join us in person or online.